Location: Alte Post · Karl-Marx-Straße 97-99 · 12043 Berlin Germany

Department: Operations

Reports to: Campus Manager

About BSBI

BSBI’s mission is to educate students to effectively shape the future and become excellent leaders of tomorrow in an ever-changing business world. It also aims to teach students to understand how businesses function and how economic success is generated. BSBI offers industry-relevant programs that focus on the development of practical entrepreneurial skills necessary for professional success. Located in the heart of Berlin, we are an international business school that offers academic excellence. We are a member of Global University Systems (GUS) and provide unlimited career opportunities for its students and staff.

Role Summary

To deliver a friendly, efficient front desk and administrative service for BSBI, providing administrative support to staff in the School and a warm and welcoming atmosphere for all BSBI community and guests at all times.

Key Activities & Responsibilities

Front desk

•  Monitoring the front desk during operation hours.
• Greet and assist visitors, students, faculty, and staff in a professional and courteous manner
• Provide accurate information about university services, facilities, and events.
• Point person for maintenance, mailing, shipping, supplies, external services, events and equipment
• Building a good working knowledge of all departments across the campus to ensure good communication levels between the members of the community/guests to provide a smooth and efficient service.
• Verifying access for all students, guests and staff onto the premises as per Campus rules, ensuring there is strictly no breach of security policies or procedures.
• Assisting and managing contractors and deliveries by communicating with the relevant staff and ensuring assistance where necessary.
• Maintaining a high standard in personal appearance and demeanor.

Administration

• Working on campus tasks together with the Campus Manager and the rest of the team and take an active role in it.
• Providing general administrative support to members of the management team and academics, as required.
• Assisting with moving and arranging furniture setup in classrooms, offices and common rooms when needed, e.g. for events 

Your profile

Qualifications/Education – Essential

• Bachelor degree or equivalent vocational qualification.

Knowledge/Skills – Essential

• Customer service experience
• Effective verbal and written communication skills
• Ability to work as part of a small team as well as individually
• Good time management skills
• Good organizational skills
• Being pro-active and taking the initiative
• Reliable
• Good working knowledge of Microsoft 365 
• Fluency in English
• German Language B1

Desirable

• Knowledge of Canva

Experience

Essential

• Experience of communicating information and ideas verbally and in writing so that others will understand
• Experience of working in an administrative/reception/customer- facing role

Desirable

• Experience of working in a fast-paced environment

Given the scope of the position the working hours are Mondays to Fridays from 07.00am – 8.30pm.

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the company and the Group it belongs to and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

How to apply

Please send your CV and letter of application in English here. If you have questions, contact us at bsbi.recruitment@berlinsbi.com.

Candidates must have the right to work in Germany. BSBI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

We look forward to receiving your application!